 | Search stops working after upgrade |  |
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This might be caused by a software firewall which thinks that the upgraded version of GrabIt has been changed by a virus. You can check this by changing the name of the GrabIt executable:
- Open the folder C:\Program Files\GrabIt
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| Retrieving your lost or forgotten password | |
| Retrieving your lost or forgotten password is possible by using the form on this page:
http://www.shemes.com/index.php?p=forgotpassword
Please mak |
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| GrabIt Search still doesn't work after account upgrade | |
| There is a separate username and password screen for browsing and searching Usenet. Please add your username and password into the 'Account Information' screen which can be accessed by clicking on the 'Account Information' button in the GrabIt Usenet Sear |
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| GrabIt Search seems to be unavailable | |
| If you get the "The Grabit Search service seems to be unavailable at the moment. Please try again later. Connection closed Gracefully" all the time, chances are that your firewall is blocking access. |
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| Why did you cancel my account? | |
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We will never cancel an account without notifying you about it, or without you asking for it. If you didn't cancel your account, chances are that PayPal canceled it because your credit card expired, or because you didn't have enough funds on your PayPal |
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| 502 error after renewing account | |
| First make sure you entered the new account information into GrabIt. Either by changing your username / password, or by importing the registry file provided with your new account information. If you are sure you entered the new account information correct |
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| Error when selecting group: 500 syntax error or unknown command | |
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There is a problem with GrabIt not detecting if you have reached your download limit. This resolves in the error: 'Error when selecting group: 500 syntax error or unknown command' when trying to use your account.
Please check you download |
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